Dreamforce Executive Summary for Telcos

The telecommunications industry is going through fundamental changes. 5G and fiber are opening up a opportunities, impacting the way we consume content, connect with others, perform our jobs.


At the same time, telcos face the need to simplify their processes, infrastructure and product offering – amplified by the current economic headwinds.


Change drives innovation. In this context we invite you to explore some of the content from Dreamforce to accelerate your transformation.

Jasmina Misljencevic

Industry Solutions Lead - Comms, Media and Utilities at Salesforce

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

Dreamforce Executive Summary for Telcos

The telecommunications industry is going through fundamental changes. 5G and fiber are opening up a opportunities, impacting the way we consume content, connect with others, perform our jobs. At the same time, telcos face the need to simplify their processes, infrastructure and product offering – amplified by the current economic headwinds. Change drives innovation. In this context we invite you to explore some of the content from Dreamforce to accelerate your transformation.

Jasmina Misljencevic

Industry Solutions Lead - Comms, Media and Utilities at Salesforce

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

Dreamforce Executive Summary for Telcos

The telecommunications industry is going through fundamental changes. 5G and fiber are opening up a opportunities, impacting the way we consume content, connect with others, perform our jobs. At the same time, telcos face the need to simplify their processes, infrastructure and product offering – amplified by the current economic headwinds. Change drives innovation. In this context we invite you to explore some of the content from Dreamforce to accelerate your transformation.

Jasmina Misljencevic

Industry Solutions Lead - Comms, Media and Utilities at Salesforce

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

Dreamforce Executive Summary for Telcos

The telecommunications industry is going through fundamental changes. 5G and fiber are opening up a opportunities, impacting the way we consume content, connect with others, perform our jobs.


At the same time, telcos face the need to simplify their processes, infrastructure and product offering – amplified by the current economic headwinds.


Change drives innovation. In this context we invite you to explore some of the content from Dreamforce to accelerate your transformation.

Jasmina Misljencevic

Industry Solutions Lead - Comms, Media and Utilities at Salesforce

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

5 Dreamforce

Highlights for Telcos

5 Dreamforce

Highlights for Telcos

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    ANNOUNCEMENT
    Salesforce Genie

    With the power of Customer 360 and access to transactional data, CSPs can now find the right target market, attract more customers, process orders in a more streamlined and automated manner and increase loyalty.

    Learn More
    Watch Demo
  • Keynote
    Communications Keynote

    Learn from communications industry experts and new research how churn reduction, subscriber personalization, and customer data platforms are transforming CSPs.

    SHARE
    Video Here
  • SUCCESS STORY
    T-Mobile uses automation to support millions of customers

    Learn how T-Mobile uses Slack to efficiently support millions of subscribers by automating processes and breaking down information silos.

    SHARE
    Watch Interview
  • LEARNING SESSION
    How Communications Service Providers can Deliver the Perfect Order

    Learn how communications service providers can use automation and analytic to simplify processes, save time, reduce order fallout, and stem revenue leakage.

    SHARE
    Watch Demo
  • Announcement
    Hyperforce EU Operating Zone

    Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel

    SHARE
    Press Release
  • Announcement
    Hyperforce EU Operating Zone

    Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel

    SHARE
    Press release

More Product Announcements for Telcos

GA dates are subject to change

Enterprise Self-Service

Streamline B2B self-service and improve CSAT by automating transactions and multi-site management.

Communications

GA October 22

Order Management Analytics

Reduce order fallout with innovations that save time and reduce costs

Tableau

GA NOW

MuleSoft Direct for Communications Cloud

Pre-built integration patterns in TM Forum standard, like placing orders and verifying addresses. Extend standard APIs, in line ...

MuleSoft

GA October 22

PRM for Slack

With a brand new Partner Relationship Management Slack app, Channel Managers and Partners will be able to collaborate ...

Slack

GA JUNE 23

Commerce Marketplace

Enables online commerce companies from any industry to quickly create, manage, and scale a unique, digital marketplace on Commerce Cloud.

Commerce

GA WINTER 23

Press release

Net Zero Marketplace

A climate action hub for everyone and a trusted site for organizations to purchase carbon credits.

Net Zero

GA WINTER 23

Overview page

Telco Solutions

Connecting Customers To Personalized Offers

In this demo, learn how communications service providers can quickly become digital-first businesses.

Watch Demo

sessions

Want to see more Dreamforce highlights?

Check out the Executive Summaries for

Marketing

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Commerce

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Service

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