

Dreamforce Agenda for Proximus
Dreamforce was all about innovating and reconnecting with customers while finding efficiencies, reducing costs, and leveraging automation.
For Proximus we have selected some interesting Dreamforce highlights and important topics for the telecommunications industry. We will bring the Dreamforce content, but also the Dreamforce vibe to Proximus on November 9th.
Looking forward meeting you all in person (or virtual) and enjoy a great time together.

Latifa Rachidi
Account Director
Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen
AA


Dreamforce Agenda for Proximus
Dreamforce was all about innovating and reconnecting with customers while finding efficiencies, reducing costs, and leveraging automation. For Proximus we have selected some interesting Dreamforce highlights and important topics for the telecommunications industry. We will bring the Dreamforce content, but also the Dreamforce vibe to Proximus on November 9th. Looking forward meeting you all in person (or virtual) and enjoy a great time together.

Latifa Rachidi
Account Director
Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen
AA


Dreamforce Agenda for Proximus
Dreamforce was all about innovating and reconnecting with customers while finding efficiencies, reducing costs, and leveraging automation. For Proximus we have selected some interesting Dreamforce highlights and important topics for the telecommunications industry. We will bring the Dreamforce content, but also the Dreamforce vibe to Proximus on November 9th. Looking forward meeting you all in person (or virtual) and enjoy a great time together.

Latifa Rachidi
Account Director
Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen
AA


Dreamforce Agenda for Proximus
Dreamforce was all about innovating and reconnecting with customers while finding efficiencies, reducing costs, and leveraging automation.
For Proximus we have selected some interesting Dreamforce highlights and important topics for the telecommunications industry. We will bring the Dreamforce content, but also the Dreamforce vibe to Proximus on November 9th.
Looking forward meeting you all in person (or virtual) and enjoy a great time together.

Latifa Rachidi
Account Director
Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen
AA
4 Dreamforce
Highlights for Proximus
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ANNOUNCEMENTSalesforce GenieSalesforce Genie brings the power of real-time data to the entire Customer 360 to create a real-time, single view of the customer across any cloud
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AnnouncementNet Zero MarketplaceA climate action hub for everyone and a trusted site for organizations to purchase carbon credits.
- Success StoryL'Oréal Creates Customer Magic
L'Oréal knows beauty is personal. With Salesforce Customer 360, they deliver real-time, personalized journeys–as unique as every customer.
- AnnouncementHyperforce EU Operating Zone
Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel
- AnnouncementHyperforce EU Operating Zone
Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel
Dreamforce to You Proximus Sessions
Watch on-demand
01
Introduction & Salesforce in Communication IndustryVideo
01
02
How our Customer Data Platform brings the power of real-time data to the entire C360Video
02
03
How CSPs can Capture and Deliver the Perfect OrderVideo
03
04
Delight Customers with a Connected JourneyVideo
04
05
How CSPs Can Automate Work and Break Down Silos with SlackVideo
05
More Product Announcements for Proximus
GA dates are subject to change
Data Stories for CRM Analytics
Data Stories for CRM Analytics automatically unlocks powerful insights for an entire organization by dynamically serving up ...
Tableau
GA Winter '22
CDP and Personalization Real-Time Integration
Real-time integration between Marketing Cloud CDP and Personalization. Marketing teams can use Genie data and their ...
Marketing

GA June '23
Einstein Bots for Sales
Self-service sales bot to generate more qualified leads and accelerate pipeline virtually – answering customer questions, ...
SALES
GA Summer '23
Incident Management
Give agents and service operations teams full visibility into incidents, cases, and customer data in a single workspace.
Service
GA Now
WhatsApp-first Business Messaging
Reduce support wait time and increase efficiency by using a combination of convenient automation and personal ...
Service
GA 2023
Preference Manager
A new, simplified customer consent and preference management capability through Salesforce’s Privacy Center solution that will...
Platform
GA
Slack Canvas
A new surface to capture and share knowledge, access and take action on Salesforce Customer 360 data directly in Slack

Slack
GA 2023
More Product Announcements for Proximus
GA dates are subject to change
Data Stories for CRM Analytics
Data Stories for CRM Analytics automatically unlocks powerful insights for an entire organization by dynamically serving up ...
Tableau
GA Winter '22
CDP and Personalization Real-Time Integration
Real-time integration between Marketing Cloud CDP and Personalization. Marketing teams can use Genie data and their ...
Marketing

GA June '23
Einstein Bots for Sales
Self-service sales bot to generate more qualified leads and accelerate pipeline virtually – answering customer questions, ...
SALES
GA Summer '23
Incident Management
Give agents and service operations teams full visibility into incidents, cases, and customer data in a single workspace.
Service
GA Now
WhatsApp-first Business Messaging
Reduce support wait time and increase efficiency by using a combination of convenient automation and personal ...
Service
GA 2023
Preference Manager
A new, simplified customer consent and preference management capability through Salesforce’s Privacy Center solution that will...
Platform
GA
Slack Canvas
A new surface to capture and share knowledge, access and take action on Salesforce Customer 360 data directly in Slack

Slack
GA 2023
sessions
01
Genie Keynote: A Real-Time Platform For Customer MagicWatch Session
02
Service Keynote: Scale Service Your Customers LoveWatch Session
03
Marketing Keynote: Deliver Moments That CountWatch Session
04
Sales Keynote: Your Playbook for Efficient GrowthWatch Session
05
Commerce Keynote: Maximize Revenue Your WayWatch Session
06
MuleSoft Keynote: Connect and Automate Your BusinessWatch Session
07
Tableau Keynote: Unlock Analytics Everywhere for EveryoneWatch Session
08
Platform Roadmap Session: Future of Security for IT LeadersWatch Session
02
How to boost Ecommerce Sales with Commerce for Social (With Tiktok Interview)Watch Session
sessions
01
Genie Keynote: A Real-Time Platform For Customer MagicWatch Session
02
Service Keynote: Scale Service Your Customers LoveWatch Session
03
Marketing Keynote: Deliver Moments That CountWatch Session
04
Sales Keynote: Your Playbook for Efficient GrowthWatch Session
05
Commerce Keynote: Maximize Revenue Your WayWatch Session
06
MuleSoft Keynote: Connect and Automate Your BusinessWatch Session
07
Tableau Keynote: Unlock Analytics Everywhere for EveryoneWatch Session
08
Platform Roadmap Session: Future of Security for IT LeadersWatch Session
02
How to boost Ecommerce Sales with Commerce for Social (With Tiktok Interview)Watch Session
See more
Dreamforce to You Presentations
presentation
Introduction & Salesforce in Communication Industry
presentation
How our Customer Data Platform brings the power of real-time data to the entire C360
presentation
How CSPs can Capture and Deliver the Perfect Order
presentation
Delight Customers with a Connected Journey
presentation
How CSPs Can Automate Work and Break Down Silos with Slack
See more
Dreamforce to You Presentations
presentation
Introduction & Salesforce in Communication Industry
presentation
How our Customer Data Platform brings the power of real-time data to the entire C360
presentation
How CSPs can Capture and Deliver the Perfect Order
presentation
Delight Customers with a Connected Journey
presentation
How CSPs Can Automate Work and Break Down Silos with Slack
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