Dreamforce Executive Summary for KPN

Dear KPN team,

Thank you for such a great DF2U session! As you know, at Dreamforce, we announced major investments that I hope will help accelerate your transformation.

New capabilities around real-time data and AI, as well as new partnerships with WhatsApp and AWS provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you streamline operations and accelerate productivity.

In this executive summary, you will find the highlights and major announcements of Dreamforce for KPN. Plus the recorded sessions.

Happy browsing!

Remco Spierings

Strategic Account Executive

Derek ter Hofstede

Senior Solution Engineer

Bart Pannecoeck

SR. Director, Business Development

AA

Dreamforce Executive Summary for KPN

Dear KPN team, Thank you for such a great DF2U session! As you know, at Dreamforce, we announced major investments that I hope will help accelerate your transformation. New capabilities around real-time data and AI, as well as new partnerships with WhatsApp and AWS provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you streamline operations and accelerate productivity. In this executive summary, you will find the highlights and major announcements of Dreamforce for KPN. Plus the recorded sessions. Happy browsing!

Remco Spierings

Strategic Account Executive

Derek ter Hofstede

Senior Solution Engineer

Bart Pannecoeck

SR. Director, Business Development

AA

Dreamforce Executive Summary for KPN

Dear KPN team,

Thank you for such a great DF2U session! As you know, at Dreamforce, we announced major investments that I hope will help accelerate your transformation.

New capabilities around real-time data and AI, as well as new partnerships with WhatsApp and AWS provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you streamline operations and accelerate productivity.

In this executive summary, you will find the highlights and major announcements of Dreamforce for KPN. Plus the recorded sessions.

Happy browsing!

Remco Spierings

Strategic Account Executive

Derek ter Hofstede

Senior Solution Engineer

Bart Pannecoeck

SR. Director, Business Development

AA

Dreamforce Executive Summary for KPN

Dear KPN team, Thank you for such a great DF2U session! As you know, at Dreamforce, we announced major investments that I hope will help accelerate your transformation. New capabilities around real-time data and AI, as well as new partnerships with WhatsApp and AWS provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you streamline operations and accelerate productivity. In this executive summary, you will find the highlights and major announcements of Dreamforce for KPN. Plus the recorded sessions. Happy browsing!

Remco Spierings

Strategic Account Executive

Derek ter Hofstede

Senior Solution Engineer

Bart Pannecoeck

SR. Director, Business Development

AA

Dreamforce to You KPN Sessions

Watch on-demand

01

Welcome & Look-back at Dreamforce 2022

David van Puyvelde, Paul van Drunen, Boris van Beek, Raymond van Driel

Video

01

02

Best Cases from Our Trailblazers

Derek ter Hofstede & Others

Video

02

03

Communications Cloud Roadmap: Innovation and Transformation

Sasha Morozov, Joerg Koenig

Video

03

04

Unlock Analytics Everywhere for Everyone

Marco Janssen & Others

Video

04

05

How Telco's Can Automate & Tracking Emissions

Dennis Anim Darkwah, Hannah van den Bos, Arline Nijeboer

Video

05

06

A Roadmap for Cost-Efficient Service Customers Love

Tom van Reeuwijk

Video

06

07

Dreamforce to Zoetermeer Quiz

Derek ter Hofstede

Video

07

4 Dreamforce

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