Dreamforce Executive Summary for Cargotec

Dear [ACCOUNT],

Last month at Dreamforce, we announced major investments that I hope will help accelerate your transformation.

New capabilities around real-time data and AI, as well as new partnerships with WhatsApp and AWS provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you streamline operations and accelerate productivity.

In this executive summary, you will find the highlights and major announcements of Dreamforce for [ACCOUNT]. Happy browsing!

Ella Haapiainen

Senior Strategic Account Manager

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

Dreamforce Executive Summary for Retail

Dear [ACCOUNT], Last month at Dreamforce, we announced major investments that I hope will help accelerate your transformation. New capabilities *around real-time data and AI, as well as new partnerships with WhatsApp and AWS* provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you *streamline operations and accelerate productivity*. In this executive summary, you will find the highlights and major announcements of Dreamforce for [ACCOUNT]. Happy browsing!

Ella Haapiainen

Senior Strategic Account Manager

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

Dreamforce Executive Summary for Cargotec

Dear [ACCOUNT],

Last month at Dreamforce, we announced major investments that I hope will help accelerate your transformation.

New capabilities around real-time data and AI, as well as new partnerships with WhatsApp and AWS provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you streamline operations and accelerate productivity.

In this executive summary, you will find the highlights and major announcements of Dreamforce for [ACCOUNT]. Happy browsing!

Ella Haapiainen

Senior Strategic Account Manager

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

Dreamforce Executive Summary for Cargotec

Dear [ACCOUNT], Last month at Dreamforce, we announced major investments that I hope will help accelerate your transformation. New capabilities *around real-time data and AI, as well as new partnerships with WhatsApp and AWS* provide opportunities to take customer experience to the next level. But cost reduction and efficiency were also major themes, and I hope that our new investments in automation will help you *streamline operations and accelerate productivity*. In this executive summary, you will find the highlights and major announcements of Dreamforce for [ACCOUNT]. Happy browsing!

Ella Haapiainen

Senior Strategic Account Manager

Greetings from KONE’s Executive Sponsor, Northern Europe CEO Bob Vanstraelen

AA

3 Dreamforce

Highlights for Cargotec

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    ANNOUNCEMENT
    Salesforce Genie

    Salesforce Genie brings the power of real-time data to the entire Customer 360 to create a real-time, *single view of the customer across any cloud*

    Overview page
    Genie Keynote

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    Announcement
    Net Zero Marketplace

    A climate action hub for everyone and a trusted site for organizations to purchase carbon credits.

    SHARE
    Overview page

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    Announcement
    Slack Canvas

    Canvas is a new surface to capture and share knowledge and take action directly in Slack. Huddles adds more to power live coworking sessions in your digital HQ.

    Press release
    Blog
  • Announcement
    Hyperforce EU Operating Zone

    Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel

    SHARE
    Press release

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    ANNOUNCEMENT
    Salesforce Genie

    Salesforce Genie brings the power of real-time data to the entire Customer 360 to create a real-time, *single view of the customer across any cloud*

    Overview page
    Genie Keynote

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    a

    Announcement
    Net Zero Marketplace

    A climate action hub for everyone and a trusted site for organizations to purchase carbon credits.

    SHARE
    Overview page

  • a

    a

    a

    a

    Announcement
    Slack Canvas

    Canvas is a new surface to capture and share knowledge and take action directly in Slack. Huddles adds more to power live coworking sessions in your digital HQ.

    Press release
    Blog
  • Announcement
    Hyperforce EU Operating Zone

    Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel

    SHARE
    Press release

  • a

    a

    a

    a

    ANNOUNCEMENT
    Salesforce Genie

    Salesforce Genie brings the power of real-time data to the entire Customer 360 to create a real-time, *single view of the customer across any cloud*

    Overview page
    Genie Keynote

  • a

    a

    a

    a

    Announcement
    Net Zero Marketplace

    A climate action hub for everyone and a trusted site for organizations to purchase carbon credits.

    SHARE
    Overview page

  • a

    a

    a

    a

    Announcement
    Slack Canvas

    Canvas is a new surface to capture and share knowledge and take action directly in Slack. Huddles adds more to power live coworking sessions in your digital HQ.

    Press release
    Blog
  • Announcement
    Hyperforce EU Operating Zone

    Hyperforce solves for the compliance needs of EU customers. With EU-based data storage and processing, including 24/7 customer and engineering support conducted by local, EU-based personnel

    SHARE
    Press release

Dreamforce to You Cargotec Sessions

Watch on-demand

  • 01

    Voice of the Customer

    Hannu Rissanen, Tero Lehtonen, Juha Tuominen ja Taira Tepponen

    Video

    01

  • 02

    Dreamforce Key Messages

    Antti Laaksolahti

    Video

    02

  • 03

    Industry PoV for OEM Manufacturing

    Mark Schmidt

    Video

    03

  • 04

    Cargotec success story potpourri

    Anna Laine, Sami Autero, Maikki Erich, Ville Honkamäki

    Video

    04

  • 05

    Adoption & Customer Success

    Kathryn Buchan, David Sidel, Andrea Alonso

    Video

    05

  • 06

    Data Driven Business, Voice of the customer & Feedback Management, Service Excellence

    Juha Teljo, Juuso Ruikka, Anne Sjöroos, Lauri Seppälä

    Video

    06

  • 07

    Marketing / CDP vision, Dealer & Channel Management, Automate Everything & Integration

    Ville Pakarinen, Javier Leung, Antti Laaksolahti, Markus Kovanen & Ari Mattila

    Video

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More Product Announcements for Cargotec

GA dates are subject to change

Data Stories for CRM Analytics

Data Stories for CRM Analytics automatically unlocks powerful insights for an entire organization by dynamically serving up ...

Tableau

GA Winter 2022

Demo

Press Release

CDP and Personalization Real-Time Integration

Real-time integration between Marketing Cloud CDP and Personalization. Marketing teams can use Genie data and their ...

Marketing

GA June 23

Press Release

Einstein Bots for Sales

Self-service sales bot to generate more qualified leads and accelerate pipeline virtually – answering customer questions, ...

SALES

GA Summer 2023

Press Release

Incident management

Give agents and service operations teams full visibility into incidents, cases, and customer data in a single workspace.

Service

GA Now

Product Page

Press Release

WhatsApp-first Business Messaging

Reduce support wait time and increase efficiency by using a combination of convenient automation and personal ...

Service

GA 2023

Press Release

Preference Manager

A new, simplified customer consent and preference management capability through Salesforce’s Privacy Center solution that ...

Platform

GA

Release Note

Genie Keynote

Slack Canvas

A new surface to capture and share knowledge, access and take action on Salesforce Customer 360 data directly in Slack

Slack

GA 2023

Release Note

Blog

sessions

sessions

  • 01

    Digital Supply HQ to Rethink Supply Chain Management

    Watch Session

  • 02

    How to Modernize Commercial Operations in Manufacturing

    Watch Session

  • 03

    Genie Keynote: A Real-Time Platform For Customer Magic

    Watch Session

  • 04

    Service Keynote: Scale Service Your Customers Love

    Watch Session

  • 05

    Marketing Keynote: Deliver Moments That Count

    Watch Session

  • 06

    Sales Keynote: Your Playbook for Efficient Growth

    Watch Session

  • 07

    Commerce Keynote: Maximize Revenue Your Way

    Watch Session

  • 08

    MuleSoft Keynote: Connect and Automate Your Business

    Watch Session

  • 09

    Tableau Keynote: Unlock Analytics Everywhere for Everyone

    Watch Session

  • 10

    Platform Roadmap session: Future of Security for IT Leaders

    Watch Session

  • 01

    Digital Supply HQ to Rethink Supply Chain Management

    Watch Session

  • 02

    How to Modernize Commercial Operations in Manufacturing

    Watch Session

  • 03

    Genie Keynote: A Real-Time Platform For Customer Magic

    Watch Session

  • 04

    Service Keynote: Scale Service Your Customers Love

    Watch Session

  • 05

    Marketing Keynote: Deliver Moments That Count

    Watch Session

  • 06

    Sales Keynote: Your Playbook for Efficient Growth

    Watch Session

  • 07

    Commerce Keynote: Maximize Revenue Your Way

    Watch Session

  • 08

    MuleSoft Keynote: Connect and Automate Your Business

    Watch Session

  • 09

    Tableau Keynote: Unlock Analytics Everywhere for Everyone

    Watch Session

  • 10

    Platform Roadmap session: Future of Security for IT Leaders

    Watch Session

  • 01

    Digital Supply HQ to Rethink Supply Chain Management

    Watch Session

  • 02

    How to Modernize Commercial Operations in Manufacturing

    Watch Session

  • 03

    Genie Keynote: A Real-Time Platform For Customer Magic

    Watch Session

  • 04

    Service Keynote: Scale Service Your Customers Love

    Watch Session

  • 05

    Marketing Keynote: Deliver Moments That Count

    Watch Session

  • 06

    Sales Keynote: Your Playbook for Efficient Growth

    Watch Session

  • 07

    Commerce Keynote: Maximize Revenue Your Way

    Watch Session

  • 08

    MuleSoft Keynote: Connect and Automate Your Business

    Watch Session

  • 09

    Tableau Keynote: Unlock Analytics Everywhere for Everyone

    Watch Session

  • 10

    Platform Roadmap session: Future of Security for IT Leaders

    Watch Session

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